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Report on Financial Inclusion (IIF)

The BCRA has published the biannual Report on Financial Inclusion (IIF, in Spanish), which seeks to disclose the development of financial inclusion in Argentina and the measures adopted in this regard, and to discuss the progress made in financial inclusion as monitored by means of specific metrics.

On the basis of international experience, this report analyzes the development of the indicators that assess access to (assistance channels through which users can effectively access financial services), use of (extent to which financial services and products are used) and quality of financial services (clients' satisfaction and their degree of understanding of financial products).